Posts tagged ‘Twitter’

Every Business is Different Especially When Dealing with Social Media Marketing

Written May 9th, 2012 by

A Flock of Sheep (Are You Just a Social Media Sheep?)Just because the media is hyping how the biggest companies or well known celebrities are using the latest, greatest social media site, doesn’t mean that every business should be doing the same. If your competition has a blog that doesn’t mean that you need to have a blog. There’s a lot of  hype around so many different types of social media marketing tactics, from Twitter to Friend Feed, it’s tough not to automatically fall into the trap of the “ooooh, we need that too!

Unfortunately for a lot of companies, even the most conservative ones, that lure is too strong and they slap up a Facebook page or a Twitter account without thinking about forming a strategy around it.

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Small Business & Integrated Marketing Tips

Written April 11th, 2012 by

* This is a partial reprint of Li’s ClickZ column on Integrated Marketing

Helping Small Business with Integrated Marketing

Helping Small Business with Integrated Marketing

Small business owners are probably some of the hardest-working people I know. Constantly pressed for time, juggling and balancing priorities, trying to figure out which strategies to implement to get them closer to success – it’s hard to find time to breathe. Add that in with the hundred other day-to-day responsibilities, figuring out how to implement all of the online marketing strategies out there can be quite overwhelming. That’s why we’re launching this series that’s dedicated to the small business to help you understand how to begin and implement different online marketing channels in the most time- and resource-efficient ways.

Rather than start off with a particular channel of online marketing and discussing how to integrate it into what you have already implemented, I feel it’s best to start everyone at the beginning. Launching into a marketing channel just because your competition is doing it or you read an article about it on CNN, doesn’t mean that it’s the best path for you. So how does a company get to know what’s best for them? Audience Research.

Yes, it might slow you down in launching your strategy, but at the end of the day you’re going to be very glad that you invested the time to understand how to carefully and successfully implement your marketing strategies in the channels where you are going to get the “most bang for your buck.” There are several ways you can go about your research, and as a small business you won’t need all the bells and whistles that the enterprise-level tools offer. You just need the time and effort to understand the research to use it to your advantage.

Inexpensive but Great Listening Tools

Google Alerts. Google Alerts, if used and fine-tuned around the terms that matter most to your business, can be a great source of understanding multiple channels at once, not just social media. Google Alerts can give you an idea of what’s up-and-coming in the search results, pay per click, as well as social media. The caveat here is to fine-tune your search queries, and make sure you include negatives with your searches so that you get the most relevant results.

Twitter Search. You may or may not find that Twitter is the channel for you to be active in. For some businesses, the audience you seek just isn’t in Twitter. However, Twitter is still a great place to figure out the “pulse” of a topic whether it’s trending or one that’s evergreen. A lot of time utilizing Twitter can lead you to other more powerful and relevant social communities that you might not have been aware of.

Trackur. When you combine Google Alerts and Twitter Search with social media “listening tools” such as Trackur, you can truly get a great understanding of where you should be focusing your efforts. Trackur is great because it’s very easy to understand and utilize in a time-efficient manner for any small business owner who’s pressed for time. Looking at the results daily for about 15 minutes can help you keep an eye on changing trends and where the most relevant conversations are taking place and ensure your strategies are still in line with where the action is happening.

…. Read more of this article at ClickZ

Buzz Monitoring Tools in the Wrong Hands

Written November 30th, 2011 by

Dangerous in the Wrong HandsI was both appalled an intrigued this week about the story that took off like wildfire in the press where a high school senior dared to tweet her negative opinion about a government official, in this case, the governor of Kansas, Sam Brownback.  The article on CNN, “The girl who dared to tweet about Gov. Brownback” actually caused me to pause and consider how buzz monitoring tools in the wrong hands can cause disastrous situations.

In this case, the wrong hands is a spin happy PR team trying to save a political figure’s reputation.  When a PR team uses a buzz monitoring tool to seek out negative comments and fires all cannons on the commentor without regard to free speech and understanding the power of social communities, it’s definitely in the wrong hands.  It’s also why you cannot just take this tools an apply them without a strategy, you should have a clear cut policy to respond to negative comments spelled out and not allow anyone, not even your PR team, to go rogue.
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Tactics of Top Web Host Tweeters

Written April 1st, 2011 by

Want to know which web hosting companies to trust? Ask for a friend’s recommendation. Want to get a peek at how a web host treats their customers? Look at how that business tweets.

I’ve had some unbelievably bad experiences with web hosting companies.  Some were bad experiences with otherwise solid hosts.  Some were just plain awful, no matter how you look at it.  Such hosts must be avoided!

Looking for Answers

Googling for information about a host often does not give a clear picture, because it’s not hard to find unreasonable complaints – with something as complex as hosting, there are many, many opportunities for frustration and misunderstanding, even if the company has done nothing wrong.  On the other hand, good reports may be exaggerated by affiliate marketers hoping to make a sale.

Social Media is a great way for potential customers to check out a company.  I like Twitter for this sort of insight, because tweets are easier to skim than pages of forum posts and bad Twitter marketing is so very obviously bad.  I trust that I can scan a business’s Twitter stream and tell if tweeters are only trumpeting sales-speak, or if they are using Twitter for the good of their customers.

The murkier Search results are, the more important it is for businesses to Read the rest of this entry »

Zynga’s Farmville Demonstrates Branding & Engagment Opportunities

Written March 7th, 2011 by

I block Farmville.  I despise it’s constant updates, I hate seeing countless people call out for “nails” to build their barns.  But I can be classified as the typical online marketer.   We despise the “noise” that Farmville and its clones (Cafeworld, Cityville, Treasure Island, etc.) make in our news stream.  But, guess what?

Marketers Aren’t Typical Facebook Users Read the rest of this entry »

Lessons From Egyptian Social Media Use

Written February 18th, 2011 by

I’ve been thinking a lot about the group dynamics of Egyptian protesters. I had a sense when peeking in on conversations via Social Media, especially Twitter and YouTube, that those with mobile access were not alone with their phones. The phones became part of the crowd.

They were relaying and documenting messages about the crowd, walking around with iPhones held in the air, lots of them: “So-and-so is in trouble over there, who can get there and help? Have you seen @screenname, I heard was he arrested – who knows for sure?” For most of us, our cell phones become a private island – completely different.

A YouTube video of a popular song about the protests was circulated, freely, with encouragement to translate and re-post, or simply to re-post so that more people would see it. Radiohead would be proud.

What lessons can we absorb from all that passion?

Social Media Platforms are not Created Equal

In a much-retweeted statement, many Egyptians said, “We use Facebook to schedule the protests; Twitter to coordinate and YouTube to show the world.”

Twitter is great for passing little notes back and forth, but not so hot for presenting big ideas. YouTube is, by far, the most visual. Facebook has a hub-like Read the rest of this entry »

© 2011 - Da Li Integrated Social Media Marketing, LLC
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