Pay Per Click (PPC)

Social Media Doesn’t Always Lead to Instant Click Conversions

Written August 1st, 2012 by

Social Media ClicksSince the concept of Search Engine Optimization (SEO) and Pay Per Click (PPC) have become such a prominent force in the online marketing world because they can be measured through analytics by seeing the Click to Conversion ratios, companies have become very focused on this to decide whether a program is successful or it failed.  However with the rise of social media and its importance to marketing strategies companies are left scratching their heads trying to figure out just how to get those same data points from this new marketing channel.

Unfortunately the same types of measures in SEO and PPC don’t work the same way for your efforts in Social Media Marketing.  It’s a lot more complex because engagement in social media communities very rarely leads to a person clicking on your link and then purchasing your product or service.  You also have to factor into the whole scheme of measuring your actions online whether its SEO, PPC or media buying, was that “Click” affected by something you did in Social Media.

Different Types of Social Media Measured in Different Ways

Take for example engagement in forums.  Say you have a team from your engineering department out in a Ruby on Rails forum discussing the latest things they’ve implemented using RoR.  Someone who’s been lurking and watching your team share it’s knowledge posts a reply in the thread saying “hey thanks, you guys really seem to know your stuff, this helped me a lot”.  The next thing that person does is looks at one of your team’s bios.  They then look at their profile on LinkedIn, then look at your company’s profile on LinkedIn.  From their they click over to your blog and read a few of your thought leadership posts.  After they read those posts, they forward one on to their managing direct with a note that says “these guys seem to really know their stuff, can we utilize them to help us XYZ project?”. Read the rest of this entry »

Making the Connection: How Duracell Misses the Mark with Daughtry Facebok Campaign

Written December 7th, 2011 by

Making a ConnectionIn marketing it’s all about making connections.  Products and services to messages, facts to value propositions, companies to potential customers these connections are all vital to having you marketing strategies succeed .  Marketers generally assume that the messages they devise will be easily understood by customers and that they will be able to make the connection of why what we are presenting to them should matter to them.  That assumption, without data to back it up, can sometimes be the death of any a marketing plan, no matter how easy you assume that the leap is to make the connection, especially if egos are involved.

Failure to make the connection can also happen when not all of the parties involved are on the same page.  This happens a lot when marketing departments are ‘siloing’ their efforts.  In other words, the PR (pubic relations) department has no clue what the online marketing department is doing and vice versa and they are running separate campaigns in similar venues and the messages are confusing between each channel.  In these situations not only is it confusing for the customer, its damn near impossible for them to make a leap in these messages to make the connections, let alone trust that the company itself understands its own messaging.
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How to Create a Google Ad Campaign, Part 3

Written July 6th, 2011 by

In our first two articles we went over how to write a PPC ad and use the web version of Google AdWords to put that ad to work. Now that you have learned the basics, I am going to show you a few more tools to use to make your job easier. The first has to do with keywords.

In previous posts, you have seen how keywords narrow things down, but what happens when you don’t want certain words to point to your website, for example?

Let’s imagine you have an ad that uses the keywords free and trial in various phrases. Let’s take two of these search phrases – free tour and one day trial. Each of these phrases can lead searchers to your ad. What you don’t want to see is any search action containing free and trial leading to your ad. So a search for free one day trial should NOT trigger your ad. The method you use is adding negative keywords.

What are negative keywords?

I. Definition

Negative keywords are a core component of a successful keyword list. Adding a negative keyword to your ad group or campaign means that your ads won’t show for searches containing that term. By filtering out unwanted impressions, negative keywords can help you reach the most appropriate prospects, reduce your cost-per-click (CPC), and increase your ROI.

II. Example

The negative keyword –free trial would prevent your ads from showing on any searches containing the terms free and trial. It wouldn’t prevent your ads from showing on variations of these terms, however. It also wouldn’t prevent your ads from showing on searches that only contain one of the terms. For instance, the search terms one-day trial and free test could trigger your ads, while free one-day trial could not.

Negative keywords are the best way to reach your appropriate prospects, reduce your cost-per-click (CPC) and most importantly, increase your ROI. It is important to note that when writing your first campaign you really want to see what works before adding negative keywords. Yes, this may be a little costly at first, but it will save you money in long run.

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How to Create a Google Ad Campaign Part 2

Written June 20th, 2011 by

In the first part of this series I talked about how to create ads that get clicks. Any good advertiser will tell you that it doesn’t matter how much you spend on ads. It’s creativity that counts.

We discussed how content for ad writing is vital, and you can get some ideas from studying how other ads are written. Next, now that we have our ads, we are now ready to put them in AdWords and start generating revenue. First, you will need to create a Google AdWords account in order to run your ads. Go to Google AdWords and sign up. Once you are finished with that you are ready to begin placing your ads.

Once you have setup an account it is important to know that there are two ways to set up your ads. The first is via the AdWords website, which is a WYSIWYG/GUI interface, which in real time, shows you what your ads will look like right and doesn’t require anything more than an Internet connection to work. There is nothing to download.

The second option is to download Google’s AdWords Editor to your computer. While not pretty in its appearance it is in my opinion the better tool for both newcomers and veterans. It allows you to easily copy ads, campaigns, keywords, etc. to make your process move a little a faster. It is also the more efficient of the two since it will not allow you to upload your ads unless you have filled in all the required boxes.

In this post we are going to focus on the AdWords website and setting up your campaign this way. The first time you log in to your new AdWords account you will be brought directly to the Campaign Tab (you will also see a Home, Opportunities, Reporting and Tools, Billing and My Account Tabs) with a Welcome to AdWords heading. This will take you through the steps of creating your very first campaign. When creating you first campaign you are then taken to another screen where you are required to fill in the following information. Again we are going to use our travel agency example to fill this out.

    Campaign Name – (Keep in simple remember this is just for you) Tuscany Tours

    Location – (Where do you want your ads to appear?) Miami, FL, US

    Languages – (What Languages do your Customers Speak?) English, Spanish

    Networks and Devices – (What sites and devices do you want the ads to run on) for both say All (as recommended) Later on you can decide to adjust this as your comfort level increases.

    Bidding option – For this we are going to stick to the basic options but this determines how much per click you are willing to bid on each ad. So select Automatic and then select CPC bid limit. Let’s say $2.00

    Budget – How much per day are you willing to spend? They recommend $25 US. A good rule of thumb here is to keep adjusting this over the course of your campaign as you start accumulating data.

    Hit “Save” and Continue to move on. Now that your Campaign is created we need to put in the ads we wrote. So going to the next screen you’ll see “create ad” and “keywords”. Taking the ads we wrote before we can start to fill in the blanks.

Headline – Wine under the Tuscan Sun – 25 Character limit
Line 1 – A beautiful Tuscan walking tour – 35 character limit
Line 2 – sample some wineries SAVE up to 20% – 35 character limit
Display URL – www.tuscansuntours.com/wine
Destination URL – http:// www.tuscansuntours.com/wine

If you noticed, I changed the ads a little for a few reasons. I had characters to spare and nothing attracts customers like savings. Once you have plugged this in, the preview will show you what your ad will look like as either a

Side ad
Wine under the Tuscan Sun
A beautiful Tuscan walking tour,
sample some wineries SAVE up to 20%
www.tuscansuntours.com/wine

or a Top ad
Wine under the Tuscan Sun
A beautiful Tuscan walking tour, sample some wineries SAVE up to 20%
www.tuscansuntours.com/wine

Next up are your keywords. Choose how you describe your products or services. It’s important to add specific keyword phrases (usually containing 2-3 words) that will help your customers narrow down their search to your ad.

So for this example we will add 11 keyword phrases
“Walking Tuscany”
“Tuscan Wine”
“Under the Tuscan Sun”
“Tuscany Tour”
“Tuscan Wine Country”
“Wines in Tuscany”
“Wines in Italy”
“Italian Wines”
“Italian walking tours”
“Wineries in Tuscany”
“Wineries in Italy”

Notice the “” around the phrases. These insure that the keywords are a phrase match. There are 4 different kinds of matches.

Broad Match: keyword
Allows your ad to show on similar phrases and relevant variations
(The broad match modifier may also be used to further refine your broad keyword matches: +keyword.)

Phrase Match: “keyword”
Allows your ad to show for searches that match the exact phrase.

Exact Match
: [keyword]
Allows your ad to show for searches that match the exact phrase exclusively.

Negative Match: -keyword
Insures your ad doesn’t show for any search that includes that term,

Once you have entered your keywords you may check your estimated search traffic. However since this is your first campaign you may not get enough data to give estimates.

Next up is placement. Do you have specific places where you want to place your ads? Here you can put your ad on sites that also run GoogleAds. This takes a little bit of research and is very much a hit or miss proposition. Now you are ready to go on to billing. Once you have put in all your billing information, you will be brought back to your campaign screen where you can see your Ad and your keywords. It is important to note that your ad will not run without billing and your ad will not run without the status saying “Eligible”. Congratulations you have created your first Google Ad.

Next time we will go over negative keywords, how to use the Editor Application and reporting and tools.

Google Ads for Dummies – Part 1

Written June 12th, 2011 by

I am sure you have seen the ads that appear in Google when you are searching for that recipe for apple pie or looking up something you saw on TV. These ads, called Google Ads, offer an alternative to the regular searches that we do. Sometimes the ads are useful and sometimes they’re not.

Good Adwords Generate Clicks

Have you ever asked yourself why, if you asked for things to do in Rome, you get two ads for sightseeing and then ads for Hotels? One of the main reasons is that unlike with search, PPC (Pay Per Click) ads such as like those you find on Google, rely mostly on that old adage – money talks. The higher you are willing to bid on a keyword, the more likely you are to get your ad to show up higher in rank.

 

Now this is not to say that even the worst ad will get ranking if you are willing to pay. This will just get you in the door because your ad still has to be one that will get people to visit your site. After all, clicks do count. The more your ad gets clicked on, the more likely that it will rank better. Sounds simple right? In its basic form it actually is.

How to Create Ads That Get Clicks

Today we are going to cover creating your ad. Before you even go to Adwords you should have an idea of what you want to say in your ad. Sometimes the best way is to do research, do a couple of searches and see what similar companies are doing. For this example, let’s say I run a Travel Agency and I am looking to advertise one of our new tours to Tuscany. The first thing I would do is see what’s already out the by going to Google and typing in “guided tours Tuscany”. My search shows the following ads. I am only including the top 4 ads for the purpose of this exercise.

    Italy Walking Tours
    With Boundless Journeys, a “World’s
    Best” Tour Operator.
    www.boundlessjourneys.com
    Private tours in Tuscany
    Tours of Florence, Siena, Chianti
    wine tasting, Outlets and more.
    www.prestigerent.com/TuscanyTours
    Guided Tuscany Tours
    Tours Of Tuscany, Chianti, Greve,
    Montepulciano & More With Gray Line
    www.graylinevacations.com
    BEST Sistine Chapel Tours
    Recommended in Rick Steves guides
    for Rome & Italy.Top tour guides!
    www.walksofitaly.com/sistine-chapel

Paid Search 101 at #SESNY

Written April 4th, 2011 by

This Search Engine Strategies New York panel  was headed up with Matt van Wagner of Find Me Faster and Barbara Young of PPC-Strategies. As with most panels at SES, each presenter had their own style of conveying the information.  This panel presented a nice mix of case studies with sound advice for anyone wanting to get a basic foundation in Pay Per Click marketing.

Barbara Young began with a presentation primarily focused on two different clients. The first client was a relatively new business called Bebop Baby Shop. Launched in August 2007, this locally owned and operated store in Essex Junction, Vermont, had a simple goal in mind when they came to her. The goal was to get more customers in the store. A simple, modest goal to be sure,but they felt that PPC (PayPerClick) was an innovative way to get that accomplished.

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SES London – Day 1

Written February 26th, 2011 by

After a great keynote by Jeffrey Hayzlett, we were off and SES London was officially on. Being a first timer to these types of sessions I was understandably overwhelmed with the amount of experts and innovators in not only the speakers list but to be found in the crowd as well. As I sat for my first session I tried very hard not to be incredibly overwhelmed by it.

Basic Analytics

The Expo Hall @ SES London

My first session was Basic Analytics with John Marshall a member of the SES Advisory Board & CTO, Market Motive. As a person interested in numbers and data, for me this was going to be an introduction to a part of the business I was very interested in. An industry leader in web analytics, John’s session focused on an into to Analytics. He started by identifying the if questions that we always ask ourselves. Read the rest of this entry »

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